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Why Your Best People Will Also Be Your Most Difficult...and What You Can Do about It.
Katherine Graham Leviss
The Telephone Learning Connection

Are your employees scattered all across the country, or the world? Implementing training can still be possible with the Telephone Learning Connection (TLC).

Get your team together for dynamic training courses… via telephone. They can call from anywhere on the globe and attend a telecourse that’s effective, valuable, convenient, and efficient. Using “distance learning,” each participant can hear and be heard.

The TLC offers these practical advantages:

  • Lower cost — No travel or lodging expenses to strain the budget.
  • Easier scheduling — Since most telecourses are about an hour in length, participants aren’t out of commission for very long.
  • Convenience — No traffic, no parking. Participants can call from work, from home, from wherever they are.

Choose from the exceptional telecourses listed below, or contact us today to develop a customized course for your team.

Communicate & Motivate – Learn To Get Inside The Mind of Your Clients: Understanding the Basics of the DISC Language and Model

You’re a coach or manager, not a mind reader. But often times you wish you could read the minds of your clients or those you work with. Do you ever find yourself asking the questions, “Why do they DO that?” or “He’s just not getting it… how do I help him understand?” The DISC Behavioral Model has the answer to those and many other questions. As a certified Professional Behavioral Analyst facilitator, I can offer you the answer to those and many other questions.

While it won’t teach you to read minds, the DISC Model will train you in how to define the best communication style to use with clients and direct reports, ways you can motivate them to action, what their ideal environment is and much, much more!

During this 5-week course, you’ll learn:

    1. What motivates others to respond positively.
    2. How to create the ideal environment for effective communication.
    3. Specific communication styles your clients or direct reports need you
      to use so you’re both on the same page.
    4. Career advancement techniques that will help employees reach goals
      on the job.
    5. Why others do what they do – understanding this is almost as good as reading minds!
    6. How others respond to problems and challenges.
    7. How others respond to the pace of their environment and MORE!

The tuition includes a free DISC assessment and a one-hour coaching/debriefing session outside class.

Click here to register.


The Power of Understanding Personal Interests, Attitudes, and Values (PIAV)

When you get frustrated with trying to bring out a productive response in your clients or employees, don’t give up! The problem usually lies in the fact that you are not using language or techniques that create a desire to move forward. Every person is different, and every person has different motivational triggers. The trick is to discover what those triggers are and use them to your advantage.

Just imagine if you could simply change the words you are using and cause a tremendous, productive reaction from your clients or team members. And what if your "pep" talks at staff meetings received a rousing round of applause? Words are extremely powerful. But unless you know what factors motivate various individuals, your chances of choosing the correct words are slim.

By finding the personal interests, attitudes and values of your clients and employees, you can:

  1. Listen effectively - hear the true meaning of what is being said and learn to use that information to your advantage.
  2. Develop communication skills - open the lines of communication so you can speak to your employees and clients with the language that will motivate them.
  3. Gain personal empowerment - learn to lead the way in any situation.
  4. Be more productive - stop wasting time that could be used to gain more ground and make more money.
  5. Reach your potential - receive more praise, more promotions and more referrals.

The tuition includes a free PIAV assessment and a one-hour coaching/debriefing session outside class.

Click here to register.


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