Screening & Hiring of Top Performers
During this workshop, you will learn:
- How to use a behavioral screening
and hiring process to recruit top performers.
- A process for introducing and encouraging
top performers into the organization.
- How to find and retain top performers
and build a solid referral system.
- To create performance standards and
implement standards to measure and evaluate performance.
These goals will be accomplished through
gaining knowledge in each of the following areas:
Developing Performance Standards
In order to achieve superior performance,
each job must offer specific performance standards.
During this workshop, you’ll define measurable
performance standards for the job, not the employees.
By doing so you’ll have a powerful tool for
gauging success.
Benchmarking the Job - TriMetrix
Job Report Plus
Businesses must stop benchmarking people.
Businesses must benchmark the job. Benchmarking the
job will set a higher standard than benchmarking a
“C-grade” team of current performers.
Everyone needs continuous improvement and thus a goal
as we work to achieve maximum performance.
During this workshop, you’ll make
use of the TriMetrix Job Report Plus. This report
defines key accountabilities for any job based on
a 37-factor analysis and lists those requirements
into three talent categories: rewards/culture, behavioral
traits and job attributes.
The TriMetrix Job Report combines the
attributes (people talents), behaviors (DISC) and
the values (PIAV) necessary for top performance. It
also contains customized interview questions to ask
candidates in each of the three sections (attributes,
behaviors and values).
Candidates Take the TriMetrix Personal
Report
The TriMetrix Personal Report reveals why, how and what an applicant can contribute
to the job. Through defining individual values, behaviors
and attributes, each candidate is presented in an
unbiased, clear picture that allows for better decision-making
processes.
During this workshop, you’ll uncover
the immense value of the Personal Talent Report and
define its role in your screening and hiring process.
Recruiting
Often times, recruiting is left up to
chance. There is no active search conducted until
a need has to be filled. During this workshop, you’ll
discover easy ways to recruit in order to keep your
pool filled with “A” list people from
which to choose.
Interviewing
The interviewing process commonly used
today is - at best - lacking. It lends itself more
to chance than conviction of solid hiring decisions.
Through extensive examples and hands-on practice,
you’ll learn how to develop accurate interview
questions, how to ask questions in such a way as to
gather the information you really need and interviewing
dos and don’ts that can increase your “good
hire” ratio.
Retaining New Employees
After your screening and hiring process
has concluded, you’ll need to be armed to retain
those top performers you’ve worked so hard to
recruit. Through real-world examples and hands-on
exercises, you’ll discover:
- How to orientate new recruits for
maximum effectiveness.
- The Six Power Sources and how they
can dramatically increase retention levels.
- Valuable retention strategies for
top performers.
Effective evaluation & measuring tools for top
performers.
- Sample performance reviews that shed
a more accurate light on accomplishments.
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Change Management: Building Your Change Strategy
There are eight steps to the successful
accomplishment of any change management effort. Understanding
and effectively implementing these steps is key to
ensuring you meet or exceed your goals for change.
Change Management: Building Your Change
Strategy outlines the details of these steps and provides
insightful examples and exercises that will help you
implement effective change in your organization.
In this workshop you’ll learn how
to:
- Create Your Vision
- Define Your Leadership and Team Roles
- Identify Resources
- Create Your Change Strategy
- Determine Measurements of Effectiveness
- Develop Your Communication Plan
- Celebrate and Reward Success
- Establish Best Practices
Communicate and Motivate With Style, Learning
to Work with Differences
The purpose of this session is to give
managers the tools to lead and communicate more effectively
with those people who may have different Behavioral
Styles including:
- Communicating to direct reports and
colleagues.
- Techniques to identify the Behavioral
Styles of others.
- Role-plays, case studies and creating
specific action plans for managing and working with
others.
The DISC Strategies session includes:
- An overview of the Behavioral Styles.
- How to use the DISC system to identify
Behavioral Styles of others.
- Strategies for working more effectively
with those people who have different Behavioral
Styles.
- What is motivation? The nine management
skills that can be used in dealing with others.
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Managing Conflict Effectively
Conflict is a natural part of life and
the better we are at managing and resolving it, the
more successful we will be in life and at work. How
an individual manages conflict successfully depends
on his/her personal, professional and leadership style.
Before we can learn why others react a certain way
to conflict, we have to first understand how we manage
it ourselves.
During this seminar, you will learn:
- To identify early stages of conflict
and avoid common conflict escalators.
- Common reasons conflicts occur and
how to avoid “getting stuck” in them.
- Targeted strategies for managing
and resolving different types of conflicts.
- How to minimize natural conflicts
caused by differences in behavioral styles.
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Successful Negotiating Strategies
Can you teach people to be better negotiators?
Can you show them how to achieve better day-to-day
outcomes; become more proficient in long-term decision-making;
enhance their leadership skills; or more easily reach
consensus with people working around them?
We have developed a pragmatic negotiation
process that allows executives and managers at every
level to deal with the kinds of complex problems they
face every day.
This process, which we call "mutual
gains negotiation." This workshop has been designed
to show you how to communicate effectively the elements
that comprise mutual gains negotiation.
At the core of the process is a way
to maximize outcomes in both external and often sensitive
internal corporate negotiations by:
- Knowing the best alternatives.
- Focusing on interests, not positions.
- Inventing options for mutual gain.
- Separating the people from the problem.
- "Winning" by being fair.
Participants will learn to recognize and overcome
obstacles that can keep them from the negotiating
table. You'll also learn what to do when you're talking
to someone who is reluctant to negotiate; how to handle
a hard bargainer; and how to overcome a lack of mutual
trust and cooperation, plus:
- How to improve the power realities
of the negotiation so you can generate better alternatives.
- Steps you can take to separate the
people from the problem and invent options for mutual
gain.
- How to structure the process to encourage
joint problem solving, brainstorming and joint fact-finding.
- What to do before the negotiation
to get people to live up to their commitments after
the bargaining is done.
- How to deal with threats –
the single most abused tactic in negotiation.
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Leading Forward Workshop
Most of us reach a “plateau”
in our careers where we know we are good at what we
do, but we need an extra push to become great. This
workshop will re-direct your energy to focus on how
to move from good to great using specific strategies
and techniques to impact personal and organizational
bottom-line results. You will leave with tangible
action plans for moving people and personal productivity
to the next level and design measurable accountability
plans to encourage long-term growth.
Participants will learn:
- How leadership has changed over time,
how the 21st century workplace differs based on
diverse generations at work and how to adapt to
it effectively.
- To identify the core leadership competencies
necessary to bring your organization/department
forward and develop your own personal and professional
purpose and vision.
- The 6 steps to taking an organization/department
from good to great using accountability plans.
- The transformational cycle of change
and how to manage it more effectively.
- How to define “Big Hairy Audacious
Goals” (BHAG) using an “inside-out”
action plan.
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Driving Increased Performance through Execution
Have you ever witnessed a good strategy
that was stopped in its tracks by poor execution?
Most of us have seen this happen more than once. The
consequences of poor execution can seriously undermine
an organization’s progress as business pressures
accelerate year after year. In the long run, the future
belongs to organizations that understand, value and
practice effective execution.
The good news is that execution is a set of disciplines
that can be learned. The objective of this workshop
is to give participants an understanding of these
disciplines and tools they can immediately apply to
turn strategies into realities through effective execution.
Participants will leave with a roadmap for moving
great strategies forward aggressively to reach specific
targets for increased organizational performance.
Participants will learn:
- To identify and distinguish 5 core
components of successful execution.
- Explore the vital role each
component plays in achieving effective execution.
- Review common roadblocks.
- Understand the value of follow
up and follow through and how they are essential
to effective execution.
- Create an action plan for strengthening
execution in their teams and organization.
- Review an XB Coaching reference
tool to guide them in strengthening the organization’s
ability to achieve effective execution in the future.
Taking the Work Out of Teamwork
“Taking the Work Out of Teamwork”
is designed to put more emphasis on empowerment, teamwork,
continuous learning, personal development and individual
responsibility. It can show you ways to:
- Align individual and team behavior
with corporate visions and values.
- Support a commitment to continuous
learning by giving employees a clear understanding
of personal strengths and areas for improvement.
- Generate information to guide individuals
and groups in targeting specific areas for development.
- Evaluate the skills of individuals
by combining the evaluations of people who have
observed those individuals work such as managers,
coworkers and customers.
Employees view feedback from multiple
perspectives as fair, accurate, credible and motivational.
Learn to combine skills and knowledge
in order to overcome duplication of effort. Acquire
and implement new skills that can make your team more
efficient and productive. Identify barriers to teamwork.
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Building and Managing High Performing Organizations
In this highly interactive and hands-on
workshop, we will explore how to build and grow a
high performing organization. The end result will
be a corporate environment that caters to the new
"knowledge economy." Old assumptions about
"job security" and "number one"
will be shattered. In their place will be a cooperative,
interactive team that works as a whole to accomplish
exceptional results and takes full responsibility
for its output.
During this two-day workshop, we will
accomplish the goals of:
- Involving each leadership team member
in designing the standards and characteristics of
their high performing organization.
- Gaining commitment and accountability
in implementing and executing the standards for
a high performing organization.
- Providing an experience where the
leadership team members return to the organization
prepared to make individual contributions.
- Enabling the leadership team members
to experience - through actual problem solving exercises
- the significance of their commitment and desire
to carry out the demands necessary to build a high
performing organization.
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Short and Long Term Planning
Benjamin Franklin often said, "If
you fail to plan, you plan to fail." In today's
competitive business world, nothing could be more
true.
Successful organizations and high performing
individuals have inspiring visions of the future and
use strategic plans to meet their goals and objectives.
This seminar teaches you the necessary steps to designing
powerful plans of action that can produce extraordinary
results. It also provides an important framework for
executing these plans effectively using individual
and organizational accountability.
During this workshop participants will
learn:
- The key ingredients to successful
planning and how to develop
plans that produce exceptional results.
- The importance of executing plans
and aligning them with your
goals and those of the organization.
- To gain commitment from others and
hold them and yourself
accountable during the planning and execution stages.
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Coaching For Maximum Performance
Coaching is the process of developing
employees by providing them with the opportunity to
grow and achieve optimal performance by receiving
feedback, counseling and mentoring. With Coaching
for Maximum Performance, managers will be equipped
with tools to make decisions that empower their people.
Motivation, creativity and team unity result when
leaders learn:
- How to use a 7 step coaching model
for conducting effective coaching meetings.
- The importance of “Do With”
coaching instead of “Do To” or “Do
For” managing.
- How to coach people in relation to
behavior resulting in the increased use of proactive
and team-spirited attributes that serve the best
interests of the organization and meet the employees’
own unique needs.
- How to build trust for effective
managing.
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Dimensions of Leadership Workshop
In a successful organization, leaders
can be found at every level. We all have contributions
to make, but we may not know when to step forward
and offer our contributions.
In the Dimensions of Leadership Workshop,
you will learn how to contribute to your organization
as a leader and how to recognize your contributions
at different times and places. You will also have
a better understanding of how to contribute as an
active follower.
The purpose of the seminar is to help
you understand leadership as a dynamic relationship
between leaders and followers and why effective leaders
focus on a variety of elements in response to the
needs of the situation. You will also discover how
you can choose to lead or follow in such a way that
everyone benefits.
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The Power of Understanding Personal Interests,
Attitudes, and Values (PIAV)
With an awareness of your personal value
system and how it shapes your behavior, you can develop
new strategies to motivate yourself and others. You
can reduce the risk of conflict and enhance an environment
of cooperation. In this workshop you will learn to:
- Listen effectively –
Hear the true meaning of what’s being said
and learn to use that information to your advantage.
- Develop communication skills
– Open the lines of communication so you can
speak to your customers with the language that will
motivate them.
- Gain personal empowerment
– Learn to lead the way in any situation.
- Be more productive –
Stop wasting time that could be used to gain more
ground and make more money.
- Reach your potential –
Receive more praise, more promotions and more authority.
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360 Degree Feedback: Maximizing Performance
In this full-day workshop, participants
will learn how to maximize the use of feedback to
grow and develop their strengths and areas for development
by involving people they work with to give them feedback
from a “360 degree” angle or from all
points of reference. Feedback will come from his/her
boss, colleagues, clientele and him/herself. This
enables the participant to get a clear picture of
how his/her skills and competencies are perceived
by others and how he/she can maximize them to become
even more successful.
Participants will work with their 360
Degree Feedback assessments individually and as a
group and develop tangible and measurable action plans
for change.
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Increase Personal Productivity and the Quality
of Your Life With the Time Management Workshop
In the business environment there are
often conflicting priorities. One way to reduce this
conflict is to develop a corporate culture of effective
time management, improved communication, increased
teamwork and personal satisfaction. As more individuals
throughout your organization are trained in these
techniques of effective time management, you’ll
find dramatic improvements in overall productivity.
Managers will begin to better manage their own time
and respect the time of others. Participants will
learn how to:
- Plan their day for maximum efficiency.
- Stop procrastinating and get everything
done.
- Prepare for meetings so they accomplish
the meeting’s purpose.
- Handle paperwork in the best and
most effective manner possible.
- Use e-mail as an effective tool instead
of a constant interruption.
